Create one resume for the following jobs.
1. DescriptionAdministrative Officer
Create one resume for the following jobs.
1. DescriptionAdministrative Officer II is administrative work requiring regular use of independent judgment and analysis in applying and interpreting complex administrative plans or policies. Employees are assigned administrative responsibilities involving the analysis of operational programs or procedures, with recommendations for improvements. Employees in this classification may supervise professional, technical or clerical staff.
Employees in this classification receive general supervision from a higher level administrator or management official.
QualificationsEducation: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two years experience in administrative or professional work.
Notes:
1. Candidates may substitute education at an accredited college or university at the rate of 30 credit hours for each year of the required experience.
Required experience
2. Candidates may substitute the possession of a Bachelor’s degree from a college or university for the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.
Examples of WorkIndependently plans, develops, conducts or supervises the conduct of studies and analyses of agency programs, organizations, procedures or systems;
Formulates final reports and effective recommendations based on analyses conducted;
Prepares or supervises the preparation and development of tools such as procedural manuals, statistical reports, work-flow charts, performance measurement criteria or organization charts;
Supervises or assists in the supervision of specific programs, sub-programs or operational units;
Participates in the formulation, establishment or modification of program goals and objectives through analysis of alternatives, trends, available resources and projected program needs;
Participates in the program planning process by developing forecasts, proposals or procedures for orderly growth and expansion;
Confers with other administrative officials, program heads, staff specialists or others in order to exchange information pertaining to the program, or interpret policies or offer recommendations;
Advises departmental officials regarding administrative practices, procedures or policies;
Coordinates inter-agency transactions and provides liaison with officials in other agencies in the State, legislature, the federal government, private industry or local government agencies;
May provide assistance to a higher level administrator in the formulation and preparation of an agency’s budget or portions thereof;
May supervise professional, technical, or clerical staff;
Performs other related duties.
Licenses & CertificationsEmployees in this classification may be assigned duties that require operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the state of Maryland.
2. Description
Administrator II encompasses the full performance through managerial levels of administrative staff work related to the administration of departmental policy and overseeing or coordinating agency operations or functioning as a special assistant to an executive. Employees engaged in overseeing or coordinating agency operations are responsible for planning, organizing, implementing, administering and supervising the interpretation and application of agency policies, directives and procedures designed to accomplish the mission of the agency. Employees functioning as special assistants to departmental executives are responsible for program or project review, development, evaluation and coordination. Employees overseeing or coordinating agency operations generally supervise staff which may be comprised of professional, technical, administrative or clerical workers.
Employees receive managerial or executive supervision from a higher-level administrator or executive.
Position allocation is determined by application of Position Appraisal Method (PAM) or Transportation Factors based on published MDOT classification standards.
QualificationsEducation: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Five years of experience in administrative staff or professional work.
Notes:
1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor’s degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.
3. Candidates may substitute the possession of a Master’s degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the administration of rules, regulations, policies, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.
Examples of WorkWhen functioning as an administrator overseeing or coordinating agency operations, an employee in this classification:
Directs or assists in the direction of the daily operations of a unit or division;
Plans, organizes and supervises the work of subordinate staff, which may include professional, technical, administrative or clerical workers;
Evaluates efficiency of operations and develops, revises and recommends new policies, standards, and workflow procedures, using new technology where appropriate;
Interprets and applies or oversees the application of agency policies, rules and regulations to accomplish the work of the unit or division;
Implements new regulations and policies as directed by upper management;
Sets goals and deadlines and oversees the workflow of the unit;
Coordinates workflow with administrators of other units in areas of work spanning multiple units;
Coordinates leave and staff coverage of unit or division;
Performs other related duties.
When functioning as a special assistant to an executive, an employee in this classification:
Researches and compiles information as directed by the executive and may recommend innovative ideas or methods of doing business;
Reviews, evaluates and assists in the development of agency policies and programs;
Promotes the work of the agency through frequent contact with interested groups and individuals;
Makes recommendations to upper management and executives concerning new or revised legislation affecting the agency;
Develops and recommends new standards, methods of operation and new technology to accomplish the mission of the agency;
May work on sensitive and confidential projects requiring discretion and judgment in the release of information;
May act as the representative of the executive in meetings and conferences;
May act as a liaison between the executive and agency units;
May act as team leader for special projects;
Performs other related duties.
Licenses & CertificationsEmployees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
3. Description
This is secretarial/administrative support work involving responsibility for facilitating general departmental management details for an administrative official. Employees perform a variety of complex secretarial/administrative duties requiring a comprehensive knowledge of the agency’s programs and the exercise of independent judgment and action, including the making of frequent decisions in accordance with delegated powers from the supervisor. Primary emphasis is placed upon relieving the supervisor of operational details by summarizing data into concise form, and preparing correspondence and technical or confidential reports. Employees screen visitors who are obtaining or reporting information, and sometimes represent the supervisor in meetings. Employees may be authorized to establish and maintain methods and procedures which will produce results in accordance with agency standards. Employees may exercise supervision of lower level support staff.
Employees receive general supervision from an administrative official and are expected to exercise considerable tact, discretion, and judgment in all areas of work. Distinctions among the administrative assistant levels are based upon application of the Position Appraisal Method factors, copies of which can be found in the Human Resources’ section classification unit.
QualificationsEducation: Graduation from a standard high school or possession of a high school equivalency certificate.
Experience: Three years of experience in secretarial or clerical work involving typing or stenographic duties.
Notes:
1. Applicants may substitute additional secretarial or clerical experience on a year-for-year basis for the required education.
2. Applicants may substitute an Associate of Arts degree with a major in Secretarial Science from an accredited college for up to two years of the required experience.
3. U.S. Armed Forces military service experience as defined under the Minimum Qualifications may be substituted for the required education and experience on a year-for-year basis.
Examples of WorkProvides secretarial support to one or more administrative staff or officials;
Types or prepares manuscripts, correspondence, statements, tables and forms from corrected copy, rough draft or oral detailed instructions;
Types or prepares and may format materials using word processing or other software on the personal computer;
Maintains important or confidential records, employees’ work schedule records, expense accounts and office supplies;
Composes correspondence dealing with routine and occasionally complex subject matter;
Gathers materials from a variety of sources for articles, reports, or speeches;
Interviews callers and prospective employees, answers questions, makes and cancels appointments for superiors, and processes confidential matters;
Opens, sorts, and reads incoming correspondence, proofreads and signs outgoing letters of a routine nature;
Reads reports and summarizes information to facilitate review by the supervisor;
Prepares expense accounts or statistical records and reports;
Reviews correspondence for supervisor’s signature noting format, grammar, and completeness;
Maintains confidential personal correspondence files and other records, and report files;
Examines, checks, and verifies complex reports and correspondence for the supervisor’s signature for completeness, propriety, adequacy, and accuracy;
Completes special forms and summaries at the request of the supervisor, frequently checking against a variety of records to secure complete and accurate information;
Transcribes dictation from a transcribing machine, speed writing or stenotype notes, and types from copy material of a technical and confidential nature;
May take and transcribe dictation and type from copy material of a confidential and technical nature;
May supervise employees performing typing, stenographic, and related clerical duties;
Performs other related duties.
Licenses & CertificationsNot Applicable
>special requirementsdemonstrated ability
Special RequirementsDemonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.