Healthcare regulations require that when an individual does not speak          E

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Healthcare regulations require that when an individual does not speak          English, their medical information about treatment must be provided in their preferred language. Regulations specifically state that neither the family      nor staff can act as an interpreter unless they are certified to do so. For         example, the physician must explain an impending surgery in the patient’s  language so the patient can fully comprehend the treatment plan.
Another example is when a nurse discharges a patient with a complex         wound, care instructions must be given in that patient’s preferred                   language.
The risk manager has determined that both physicians and staff are not      utilizing the new online interpretation system purchased by the hospital,      which is readily available in every room. The risk manager’s goal is to            explain why using the interpretation system is important for patient safety   and prevention of malpractice.
Develop an initial post from the perspective of the risk manager that             explains the risk of not providing medical information in an individual’s        preferred language and the guidelines for providing this health information communication.

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